Legislature(2007 - 2008)SENATE FINANCE 532

02/06/2008 09:00 AM Senate FINANCE


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* first hearing in first committee of referral
+ teleconferenced
= bill was previously heard/scheduled
+ SB 8 MENTAL HEALTH PATIENT RIGHTS:STAFF GENDER TELECONFERENCED
Heard & Held
+ SB 101 GUARDIANSHIP AND CONSERVATORS TELECONFERENCED
Heard & Held
+ Bills Previously Heard/Scheduled TELECONFERENCED
SENATE BILL NO. 8                                                                                                             
                                                                                                                                
     "An Act relating  to a mental health patient's  right to                                                                   
     choose the  gender of hospital staff  providing intimate                                                                   
     care to the  mental health patient and to  the duties of                                                                   
     hospital staff  in caring for patients  receiving mental                                                                   
     health treatment."                                                                                                         
                                                                                                                                
Co-Chair Hoffman  MOVED to ADOPT  CSSB 8, labeled  25-L010\E,                                                                   
Mischel, 2/4/08.                                                                                                                
                                                                                                                                
Co-Chair Stedman OBJECTED.                                                                                                      
                                                                                                                                
Co-Chair Stedman  summarized that CSSB  8 changes the  age of                                                                   
patient's  right to request  a care  provider by gender  from                                                                   
sixteen to  eighteen years  of age.  The bill, as  originally                                                                   
introduced, addressed  patients sixteen  years and  older but                                                                   
the Judiciary committee amended  it to eighteen years of age.                                                                   
                                                                                                                                
SENATOR  BETTYE DAVIS,  SPONSOR elaborated  on the  reasoning                                                                   
behind  the age  change. She  indicated  that patients  under                                                                   
eighteen years  of age usually  enter the mental  health care                                                                   
system through the Department  of Health and Social Services,                                                                   
parental  consent  or  other   professional  situations.  She                                                                   
considered  many  teenagers  (under  eighteen)  incapable  of                                                                   
making  mature  decisions  due  to their  past  emotional  or                                                                   
social experiences.  She indicated  many facilities  would be                                                                   
affected by this age change.                                                                                                    
                                                                                                                                
Co-Chair Stedman WITHDREW his OBJECTION.                                                                                        
                                                                                                                                
9:09:53 AM                                                                                                                    
                                                                                                                                
TOM  OBERMEYER, STAFF  TO SENATOR  BETTYE  DAVIS provided  an                                                                   
overview of SB  8 by reading the sponsor statement:  (copy on                                                                   
file)                                                                                                                           
     SB 8 provides  that a mental health patient  18 years of                                                                   
     age or  older who is  receiving mental health  treatment                                                                   
     and  being provided  intimate care  at a hospital  shall                                                                 
     have the right  to have care provided by  a staff member                                                                 
     who is  the gender  that the  patient requests.  Many of                                                                 
     these patients  have been  traumatized by sexual  and/or                                                                   
     physical abuse  in the past and they are  very sensitive                                                                   
     to  being  touched or  assisted  by hospital  staff  who                                                                   
     provide  intimate  care,   because  the  experience  may                                                                   
     trigger   from   original   abuse  feelings   of   fear,                                                                   
     helplessness, distress,  humiliation, and loss  of trust                                                                   
     in  staff.  The  supervisor  or manager  employed  by  a                                                                   
     hospital   shall  pot   notice  of   this  right   in  a                                                                   
     conspicuous  place, so patients  know they  may exercise                                                                   
     this  right when  they are  concerned  about the  gender                                                                   
     responsible for their personal intimate care.                                                                              
     While  it  is understandable  that  a hospital  may  not                                                                   
     always be able to comply  with the requirement of choice                                                                   
     of  gender  in  all  situations   and  requests  due  to                                                                   
     staffing  schedules and shortages  on particular  shifts                                                                   
     or  duty  units, the  bill  requires that  the  facility                                                                   
     document the  non-compliance in the patient  record that                                                                 
     the  intimate  care  was   provided  by  a  licensed  or                                                                   
     unlicensed  staff  member  of  a  gender  opposite  that                                                                   
     requested  by   the  patient.  This   information  might                                                                   
     otherwise  be ignored or  lost. The information  is also                                                                   
     useful not only for confirming  the good faith effort on                                                                   
     the part  of the institution  to comply with  the wishes                                                                   
     of  the patient,  but for  medical purposes  as well  in                                                                   
     evaluating  the  effect   on  patient  outcome,  because                                                                   
     individuals  re-traumatized in this  way are  subject to                                                                   
     chronic stress  which can worsen serious  mental illness                                                                   
     and  result in  symptomatic  relapses  and repeated  re-                                                                   
     hospitalizations.   Lastly,  this  bill   will  preserve                                                                   
     information  for inquiry  into  grievance procedures  at                                                                   
     mental  health facilities  under  Title  47, which  have                                                                   
     been described  as unduly  burdensome by some  patients,                                                                   
     and easily circumvented or  limited because the language                                                                   
     is too broad.                                                                                                              
                                                                                                                                
9:12:31 AM                                                                                                                    
                                                                                                                                
Mr.  Obermeyer reminded  the committee  that  this bill  only                                                                   
addresses  gender choice,  not grievance  procedures (SB  186                                                                   
"An  Act  relating  to  a  mental  health  patient  grievance                                                                   
procedure").  The  implementation  of the  bill  presents  no                                                                   
additional  costs, other  than  an additional  effort on  the                                                                   
part  of facilities  to accommodate  patient's requests.  Mr.                                                                   
Obermeyer noted  that it may  be impossible for  the facility                                                                   
to  accommodate  gender  choice   in  all  circumstances.  He                                                                   
maintained that  under such circumstances, the  facility only                                                                   
needs to  document the  occurrence and  provide what  care is                                                                   
possible.  It is the  belief of  numerous doctors and  nurses                                                                   
that this measure  will help reduce patient  trauma and avoid                                                                   
recidivism among the mental health population.                                                                                  
                                                                                                                                
9:13:25 AM                                                                                                                    
                                                                                                                                
Co-Chair  Stedman questioned  the rationale  of allowing  the                                                                   
patients, not the  hospital, to make the decisions  on gender                                                                   
care. Mr. Obermeyer remarked that  experience has proven that                                                                   
the  gender  choice  situations  are often  the  easiest  for                                                                   
hospitals  to ignore.  He stressed that  hospitals contain  a                                                                   
vulnerable,  often   involuntary  population,   without  much                                                                   
control  of  their  lives  once   institutionalized.  Lacking                                                                   
requirements,   the  institution   may   simply  follow   the                                                                   
procedure  that  works  best  for  them  over  the  patient's                                                                   
desires.  He clarified  that this did  not necessarily  imply                                                                   
patient  abuse, but in  situations where  patients have  been                                                                   
traumatized, it may not be evident  to the patients that they                                                                   
had the  power to file a  complaint. If there is  a procedure                                                                   
in place, posted  in a prominent place, the  patient would be                                                                   
better informed of their rights  to request a specific gender                                                                   
or staff member.  The entire point of the bill  is to protect                                                                   
the  vulnerable  patient  population  in  the  mental  health                                                                   
facility.  Co-Chair Stedman  questioned the  meaning of  line                                                                   
14, "if, after reasonable and  good faith efforts to comply."                                                                   
Mr. Obermeyer replied  that a "good faith" effort  means that                                                                   
the  hospital or  facility must  try  to accommodate  patient                                                                   
needs, but when  it is impossible, due to shift  or vacations                                                                   
schedules, it may  require a second person (of  the requested                                                                   
gender)  to be  in with  the patient  and  staff member.  The                                                                   
reasonable and  good faith effort  is a term  used throughout                                                                   
statutory language based on the normal course of business.                                                                      
                                                                                                                                
9:16:28 AM                                                                                                                    
                                                                                                                                
Senator Olson  questioned the consequences if  the good faith                                                                   
efforts are less than successful.  Mr. Obermeyer read page 2,                                                                   
line 1-8, that if the hospital is:                                                                                              
                                                                                                                                
     unable to comply with the  requirement under (a) of this                                                                   
     section,  (A)  document   in  the  patient  record  that                                                                   
     intimate care  was provided  by a licensed  staff member                                                                   
     of the  gender opposite to  the gender requested  by the                                                                   
     patient under (a) of this  section; or (B) if a licensed                                                                   
     staff  member  is  not  on  duty  at  the  time  of  the                                                                   
     patient's  request under (a)  of this section,  document                                                                   
     in the patient  record that the care was  provided by an                                                                   
     unlicensed staff  member of the gender opposite  to that                                                                   
     requested under (a) of this section.                                                                                       
                                                                                                                                
Mr. Obermeyer  explained the record of non-compliance  is not                                                                   
necessarily to hold the hospital  responsible, although there                                                                   
could be  instances where this  is necessary, but  to examine                                                                   
the patient  records for  the incident  date to follow-up  in                                                                   
cases of litigation or questions.                                                                                               
                                                                                                                                
9:18:06 AM                                                                                                                    
                                                                                                                                
Senator  Olson remarked  that there had  been discussions  in                                                                   
Bartlett  and Fairbanks  Memorial Hospitals  to address  such                                                                   
issues but  wondered how this  would affect other  hospitals,                                                                   
particularly rural  hospitals, which may be  understaffed and                                                                   
unable to comply.  Mr. Obermeyer reminded the  committee that                                                                   
the institution only  needs to document the  incident if they                                                                   
are  unable to  comply.  Senator Davis  added  that the  bill                                                                   
mentions licensed  and unlicensed  individuals, allowing  the                                                                   
institution to  provide the best  service possible  for them.                                                                   
An  alternative  way  to  provide the  service  could  be  to                                                                   
involve  the community  in  possible service.  Senator  Olson                                                                   
wondered if any rural hospitals  had given an opinion on this                                                                   
bill. Mr. Obermeyer responded  that he had not heard from any                                                                   
rural hospitals.                                                                                                                
                                                                                                                                
Senator  Olson  inquired on  the  effect  in the  very  small                                                                   
communities  in retaining  health  care  aids. Mr.  Obermeyer                                                                   
responded  that  the  language  of  the  bill  describes  the                                                                   
facility as  a hospital;  therefore smaller institutions  may                                                                   
not fall under this requirement.                                                                                                
                                                                                                                                
9:20:31 AM                                                                                                                    
                                                                                                                                
Senator  Thomas stressed  that the  most vulnerable  patients                                                                   
are the  younger ones.  He appreciated  that hospitals  often                                                                   
try to provide consistent gender  care but believed that more                                                                   
attention should be  paid to those younger and  more prone to                                                                   
possible abuse in an institution.                                                                                               
                                                                                                                                
Senator  Davis addressed  these concerns  by indicating  that                                                                   
younger children,  when they  are institutionalized,  usually                                                                   
have  other professional  support  working  to protect  their                                                                   
rights. She  maintained that those  adults eighteen  years of                                                                   
age and  older may not  have this kind  of protection  or the                                                                   
ability to ask for it.                                                                                                          
                                                                                                                                
Senator  Dyson encouraged  the passage  of this  bill in  its                                                                   
present form. He asserted that  personal privacy is important                                                                   
to  our  society  and  individuals   but  those  with  mental                                                                   
handicaps are  often prone to exploitation. He  believed that                                                                   
laws and  regulations were  important in assisting  patient's                                                                   
needs.  Senator  Dyson  also   stressed  that  a  significant                                                                   
percentage  of exploitation  involved same  sex and  possible                                                                   
exploiters often  obtain employment  in positions  caring for                                                                   
those they intend  to abuse. He maintained that  the State of                                                                   
Alaska  and the Legislature  are committed  to providing  and                                                                   
protecting personal privacy to  prevent further trauma in the                                                                   
lives of mental health patients.                                                                                                
                                                                                                                                
9:26:41 AM                                                                                                                    
                                                                                                                                
PATRICK  HIGGINS,  NORTH  STAR   BEHAVIORAL  HEALTH  SYSTEMS,                                                                   
appreciated the  Committee review  and consideration  of this                                                                   
bill.                                                                                                                           
                                                                                                                                
RON   ALDER,  DIRECTOR   OF  ALASKA   PSYCIATRIC   INSTITUTE,                                                                   
DEPARTMENT  OF  HEALTH  AND  SOCIAL  SERVICES  applauded  any                                                                   
effort to  protect the  vulnerability of the  psychiatrically                                                                   
disabled  population. He  asserted, as  a hospital  director,                                                                   
the numerous  flaws in  the proposed  legislation. Mr.  Alder                                                                   
observed  that  there  are  no United  States  laws  where  a                                                                   
legislature mandates  the documentation of  non-compliance in                                                                   
an accredited  hospital and  he was  concerned that  it would                                                                   
set  a precedent.  He  believed that  this  bill, for  public                                                                   
hospitals, should receive some  attention from the Department                                                                   
of  Law.  He remarked  that  the  proposed  legislation  also                                                                   
asserts  that  intimate care  only  be provided  by  licensed                                                                   
professionals.  Mr. Alder  referenced  the  Joint Mission  of                                                                   
Hospital Accreditation  Standards which states  that licensed                                                                   
professionals  are  not  required.  He  indicated  that  when                                                                   
intimate  care   is  required   at  the  Alaska   Psychiatric                                                                   
Institute  (API),   the  service   is  usually  provided   by                                                                   
unlicensed   psychiatric   nursing   assistants   under   the                                                                   
direction and  supervision of  a registered nurse.  Mr. Adler                                                                   
emphasized  that this  decision has  not been  a problem  and                                                                   
questioned  this   bill's  relevance  on  these   issues.  He                                                                   
maintained  that at the  API only  one patient complaint  had                                                                   
been  filed in  five  years which  resulted  in an  elaborate                                                                   
policy to cover this and future  issues. He also noted he was                                                                   
unaware  of any problems  at Bartlett  or Fairbanks  Memorial                                                                   
Hospitals. If the  intent behind this legislation  is to make                                                                   
sure that  there is  a "trauma-informed"  system of  care and                                                                   
that  the  overall direction  of  the  inpatient  psychiatric                                                                   
acute care  industry needs  to move in  the direction  of the                                                                   
more "trauma-informed"  system, then more  trauma assessments                                                                   
on   patients   were  needed,   not   necessarily   mandating                                                                   
legislation such as this.                                                                                                       
                                                                                                                                
9:31:37 AM                                                                                                                    
                                                                                                                                
Senator  Olson  questioned that  if  the  bill passed  and  a                                                                   
related  problem  occurred  at   API,  would  the  hospital's                                                                   
accreditation  be jeopardized.  Mr.  Adler  replied it  would                                                                   
not. He clarified that at API  an advocate already existed to                                                                   
attend to any patient complaints on an ongoing basis.                                                                           
                                                                                                                                
9:32:36 AM                                                                                                                    
                                                                                                                                
FAITH MYERS,  ANCHORAGE, supported  the passage of  the bill.                                                                   
She restated that SB 8 only asks  that psychiatric facilities                                                                   
try  and  make  a  "good  faith"   effort  at  providing  the                                                                   
patient's  gender  choice  for intimate  care  services.  She                                                                   
believed  that  a  callousness   or  apathy  can  develop  in                                                                   
institutions  and psychiatric  facilities. She asserted  that                                                                   
it is  the Statutes  and regulations  that protect  patients.                                                                   
The goals  of any legislation  should be to empower  patients                                                                   
to make decisions  that work toward their  recovery. Reducing                                                                   
recidivism and trauma to psychiatric  patients is the goal of                                                                   
SB 08. She strongly supports the passage of this bill.                                                                          
                                                                                                                                
9:34:40 AM                                                                                                                    
                                                                                                                                
DORRANCE COLLINS,  ANCHORAGE, supported the passage  of SB 8.                                                                   
Mr. Collins commented  that in a recent Alaska  Supreme Court                                                                   
decision, the  justices stated there was a  clear unavoidable                                                                   
tension  between  psychiatric  treatment  facilities  seeking                                                                   
convenience and  economics versus patient's rights  which can                                                                   
sometimes manifest  into patient  abuse. The justices  saw it                                                                   
as   a  given   that,   without  oversight,   no   reasonable                                                                   
expectation existed that patients  would be treated fairly or                                                                   
have their  rights protected.  Disability Law Center's  (DLC)                                                                   
opinion  stated  that patients  did  have  a legal  right  to                                                                   
privacy  and that  included issues  of  modesty. Mr.  Collins                                                                   
indicated that  the attorney  for PsychRights concurred  with                                                                   
Disability Law  Center's opinion  that between sixty  percent                                                                   
and ninety  percent of acute  care psychiatric  patients have                                                                   
been  sexually   or  physically  abused.  He   believed  that                                                                   
recovery   begins   with  allowing   patient's   to   protect                                                                   
themselves and take part in privacy  decisions. He maintained                                                                   
that  SB 08  only  asks that  psychiatric  facilities make  a                                                                   
"good faith"  effort to  accommodate patient's requests.  Mr.                                                                   
Collins advocated the passage of this bill.                                                                                     
                                                                                                                                
9:36:13 AM                                                                                                                    
                                                                                                                                
DON ROBERTS,  KODIAK, supported  the bill but  indicated that                                                                   
after listening  to the  comments, he  realized where  abuses                                                                   
could  occur on both  sides of  the issue.  He elaborated  by                                                                   
stating  that  this  law could  possibly  result  in  patient                                                                   
harassment of the staff. If the  law passes, he would like to                                                                   
see   legislative   or   institutional   follow-up   on   its                                                                   
effectiveness. Mr. Roberts continued  that he also recognizes                                                                   
a problem if  the facility could dismiss a  patient's request                                                                   
because of  inconvenience. He believed  that in the  issue of                                                                   
noncompliance,  more than a note  in the patient's  treatment                                                                   
folder  should  be  required.   Mr.  Roberts  suggested  that                                                                   
someone outside  the institution,  on behalf of  the patient,                                                                   
be informed when privacy requests were not met.                                                                                 
                                                                                                                                
9:38:28 AM                                                                                                                    
                                                                                                                                
Mr.  Obermeyer responded  to Mr.  Adler's concerns  regarding                                                                   
non-compliance in  the record. Mr. Obermeyer  referred to Mr.                                                                   
Alder's statement  that there should  be a Department  of Law                                                                   
opinion. He noted  that Mr. Adler made the  same statement in                                                                   
the committee notes  of April 2007, giving the  Department of                                                                   
Law time to respond if they saw  a problem. He mentioned that                                                                   
Senator  Davis  had addressed  a  "grievance"  procedure  (SB
186).  Mr. Obermeyer  noted Mr.  Roberts's  suggestion of  an                                                                   
outside  source being  informed  of patient  grievances.  Mr.                                                                   
Obermeyer  believed that  the Department  of Social  Services                                                                   
would receive and  screen complaints to evaluate  the need to                                                                   
be investigated. He suggested  that the fact that API has had                                                                   
only one patient complaint in  five years could be attributed                                                                   
to the lack  of a satisfactory  procedure in place to  file a                                                                   
complaint.                                                                                                                      
                                                                                                                                
9:41:04 AM                                                                                                                    
                                                                                                                                
Senator Davis  thanked the Committee for  their consideration                                                                   
of  the bill  and looked  forward to  having it  back on  the                                                                   
floor for later passage.                                                                                                        
                                                                                                                                
Senator  Thomas  referred  to  Page 2,  line  2-4,  regarding                                                                   
documentation,  and expressed his  hope that a  more thorough                                                                   
description  of  the  services be  mentioned.  Mr.  Obermeyer                                                                   
responded that  that the patient's  record is the  only thing                                                                   
required  to   be  retained  in  the  hospital.   Any  notes,                                                                   
comments,   or  suggestions  regarding   an  incident   would                                                                   
disappear once it was believed  the problem had been resolved                                                                   
at the lowest level. Mr. Obermeyer  indicated the information                                                                   
documented  in a patient's  record is  something that  can be                                                                   
retrieved later from  the State or an agency  or attorneys if                                                                   
they believed an abuse situation existed.                                                                                       
                                                                                                                                
9:42:37 AM                                                                                                                    
                                                                                                                                
Senator  Davis questioned  if  Senator Thomas  meant that  he                                                                   
believed more  should be  put in the  record other  than just                                                                   
documenting  that the  gender request  was not provided.  She                                                                   
assured  the   Senator  that   nurse's  and  doctor's   notes                                                                   
automatically  provide   more  detail  than  just   a  simple                                                                   
statement that the service was not provided.                                                                                    
                                                                                                                                
9:43:14 AM                                                                                                                    
                                                                                                                                
SB  8   was  heard   and  HELD   in  Committee  for   further                                                                   
consideration.                                                                                                                  
                                                                                                                                
9:44:00 AM                                                                                                                    
                                                                                                                                

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